Hi, I’m Val.
River Valley’s virtual phone assistant. I’m here for you every day at any time.
Who Am I?
I’m a digital assistant that can answer your questions, provide account information and help you find resources on our website. I can even transfer money between your accounts and more!
I’m here 24/7 at 937-859-6260.
What Can I Help You With?
- Check your account balances
- Check your loan balance
- Transfer money between your River Valley accounts
- Find the branch or ATM closest to you
- Deposit status
- Account transaction history
- Get updated rates
- Get our routing number
- Find your eStatement
- Learn about the loan application process
- Branch Information (e.g. hours, locations, closures
- Schedule in branch appointments
- Credit and Debit Card related issues
- Report debit and credit card fraud
- Loan payment support