NOTICE: Starting June 4th, our Dayton and West Carrollton drive-thrus will be temporarily closed as we upgrade our ATMs to Interactive Teller Machines (ITMs) for an enhanced banking experience. We expect to reopen by July 1. We appreciate your patience and look forward to serving you better!

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Hi, I’m Val.

River Valley’s virtual phone assistant. I’m here for you every day at any time.

Who Am I?

I’m a digital assistant that can answer your questions, provide account information and help you find resources on our website. I can even transfer money between your accounts and more!

I’m here 24/7 at 937-859-6260.

What Can I Help You With?

  • Check your account balances
  • Check your loan balance
  • Transfer money between your River Valley accounts
  • Find the branch or ATM closest to you
  • Deposit status
  • Account transaction history
  • Get updated rates
  • Get our routing number
  • Find your eStatement
  • Learn about the loan application process
  • Branch Information (e.g. hours, locations, closures
  • Schedule in branch appointments
  • Credit and Debit Card related issues
  • Report debit and credit card fraud
  • Loan payment support